> ## Documentation Index
> Fetch the complete documentation index at: https://hiremav-mintlify-84cd4ac7.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Testing a Mav.next Agent: Send a Test SMS or Call

> Try a Mav.next agent before going live — send yourself a test SMS conversation or trigger a test phone call to experience the agent exactly as a lead would.

Before you point real leads at an agent, test it on yourself. Mav.next lets you start a live conversation with the agent so you can experience exactly what a contact would.

## Send a test

From an agent's page, choose **Send a test** and enter your own details. Mav starts a real conversation with you:

* **Test SMS** — the agent texts you and you can reply back and forth, just like a lead.
* **Test call** — trigger the voice experience (for example by texting “call me”) to hear the agent's greeting, recording disclosure, and qualifying questions on a live call.

## What to look for

<Steps>
  <Step title="Tone and persona">
    Does the agent sound like your brand? Adjust the [persona name and instructions](/mav-next/configuring-an-agent) if not.
  </Step>

  <Step title="Qualifying flow">
    Are the right questions asked, in a natural order? Try answering in different ways to see how it adapts.
  </Step>

  <Step title="Compliance">
    Confirm the first message carries the proper disclosure, and that replying STOP or HELP behaves as expected. See [Opt-out & HELP](/mav-next/opt-out-and-help).
  </Step>

  <Step title="Handoff">
    If your flow includes a live transfer, test that the [rep bridge](/mav-next/rep-transfers) connects as expected.
  </Step>
</Steps>

<Tip>
  Test again after every meaningful change to the persona or instructions — it's the fastest way to catch wording you didn't intend.
</Tip>