Running an import
1
Upload your CSV
Under Settings → Imports, start a new import and upload your file. A template is available if you want the expected format.
2
Map your columns
Match your spreadsheet’s columns to Mav fields — name, phone, email, and any extra details. Mav remembers your mapping so repeat imports are quick.
3
Confirm consent
Toggle the TCPA consent confirmation. An import can’t proceed until you confirm every contact has consented to be messaged.
4
Choose the agent
Select which agent should work the imported contacts.
5
Run it
Mav validates and loads your contacts, applying the same compliance checks as any other lead.
Daily limits and pacing
To protect deliverability and stay within sensible sending limits, imports are paced at up to 500 contacts per day per account. Larger files are accepted and the remainder is automatically picked up on following days.Managing an import
- Track progress — each import shows its status and how many contacts were processed, skipped (e.g. missing phone or duplicates), or queued.
- Retry — re-run an import that hit an error.
- Cancel — stop an in-progress import you no longer want.